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Customer Feedback

We appreciate your feedback. This can assist us make improvements to our products and services. If your feedback relates to our people or products and services, please use one of the contact options below:

By Email

To lodge your feedback by email click here

By Mail

Transpacific Industries Group
PO Box 1824
Milton Qld 4064

By Fax

+61 (7) 3367 7899.

FairCall Program

Transpacific’s FairCall service offers stakeholders the ability to anonymously report their concerns about deviations from Transpacific's Code of Conduct and/or polices and procedures, without fear of reprisal or repercussion. FairCall is managed by KPMG on Transpacific’s behalf.

Stakeholders can contact FairCall through a number of ways:

• Call the toll free hotline: Australia - 1800 500 965, New Zealand - 0800 100 526
• Email: faircall@kpmg.com.au
• Mail to this secure mailbox at the following address:
  The FairCallManager
  PO Box H67
  Australia Square
  Sydney NSW 1213 Australia

• Fax information to the following secure fax number: +61 2 9335 7466